FAQ

1. What can I find on StuporArt?

• At StuporArt puoi trovare una vasta selezione di opere d’arte e oggetti di pregio, tra cui penne, sculture, edizioni limitate, orologi, monete, banconote, medaglie, fac-simile, serigrafie, libri e molto altro. Il sito è diviso in due sezioni principali: il catalog , for exclusive pieces, and the shop , for immediate purchases.

2. What is the difference between the catalog and the shop?

• In catalog , troverai opere d’arte e oggetti rari che richiedono un contatto diretto con il nostro team per conoscere prezzi e disponibilità. Nello shop , on the other hand, you can directly purchase products such as silkscreens, books, watches and other items available immediately.

3. How can I purchase a product from the catalog?

• The products in the catalog non sono disponibili per l’acquisto diretto online. Per ricevere informazioni sui prezzi o sulla disponibilità, clicca sul pulsante “Contatta per Assistenza” presente nella pagina del prodotto. Il nostro team ti risponderà rapidamente fornendo tutti i dettagli necessari.

4. Can I buy directly from the shop?

• Yes. In the section shop , puoi acquistare direttamente articoli come serigrafie, libri, orologi e altri oggetti disponibili. Aggiungi i prodotti al carrello e completa l’acquisto in pochi clic.

5. What payment methods do you accept?

• We accept a variety of payment methods, including. credit/debit card , PayPal e bank transfer . Durante il checkout, potrai scegliere l’opzione più comoda per te.

6. Do you offer international shipping?

• Yes, we ship in both Italy che all’overseas . I costi e i tempi di consegna variano a seconda della destinazione. Trovi tutte le informazioni nella sezione “Spedizioni” del sito.

7. Come vengono imballati gli oggetti d’arte?

• All our products are packed with the utmost care using high-quality materials to ensure that they arrive at their destination in perfect condition. For particularly delicate items, such as sculptures or limited editions, we adopt special packaging.

8. Can I return a product?

• Yes, we offer a return policy within 14 days dalla ricezione dell’ordine, a condizione che il prodotto sia restituito integro e nella sua confezione originale. Consulta la sezione “Termini e Condizioni” per maggiori dettagli.

9. Come posso contattare l’assistenza clienti?

• You can contact us via email all’indirizzo info@stuporart.com , via phone to the number 0922 20788 , or by using the live chat available on the site during opening hours.

10. Is it possible to request a personalized consultation?

• Absolutely! Whether you are looking for a specific piece or need advice on a purchase, our team is here to help. Contact us through the support form or call us for a dedicated consultation.

11. Are the products authentic?

• Yes, all products on StuporArt are authentic and certified. We work only with reliable artists, publishers and suppliers to ensure the highest quality.

12. How can I stay up to date with news?

• Sign up for our newsletter e segui i nostri canali social (Instagram, Facebook, LinkedIn) per scoprire nuovi arrivi, promozioni esclusive e contenuti dedicati al mondo dell’arte.

13. Do you offer discounts or special promotions?

• Yes, we periodically offer discounts and special promotions on certain products. By subscribing to our newsletter or following us on social media, you will always be informed about our exclusive offers.

14. Can I reserve an out of stock product?

• In some cases, you can reserve an out-of-stock product or request a similar piece. Contact our customer service department to check future availability or for advice on alternatives.

15. How does shipping work for fragile items?

• For fragile items, such as sculpture or glass, we use reinforced packaging and insure shipping to ensure maximum protection. If there is any damage in transit, please contact us immediately to resolve the problem.

16. Can I give away a product purchased on StuporArt?

• Of course! We can send the product directly to the gift recipient, accompanied by a personalized message. During checkout, indicate that this is a gift and enter the message you wish to include.

17. What kind of warranty do you offer on products?

• Each product is covered by a guarantee of authenticity and quality. If there are any defects or problems, please contact us within 14 days of receipt to initiate a replacement or refund procedure.

18. How do I know if a product is available?

• For products in the shop , availability is indicated directly on the product page. For products in the catalog , you need to contact our team to check availability.

19. Do you have a physical store?

• Yes, we have a physical store located in Via Cicerone, 32, 92100 Agrigento (AG) . You can visit us to see for yourself some of the works and objects in our catalog. To make an appointment or get more information, call 0922 20788 .

20. How can I trust your site?

• StuporArt utilizza protocolli di sicurezza avanzati per proteggere i tuoi dati e le transazioni. Inoltre, collaboriamo solo con fornitori affidabili e certifichiamo l’autenticità di ogni prodotto. Leggi le recensioni dei nostri clienti per avere ulteriori conferme!